Product Care

With all surfaces, it's important to wipe or mop up spills immediately.

Marble:

Marble may be a stone, but it's porous and stains more easily than granite. For daily cleaning, use a non-rinse, neutral pH stone soap and buff dry with a chamois. For tough stains, use diluted, unscented white bleach. Buff with a clean, dry chamois.

Granite:

With the proper care, your granite countertop will stay new-looking for years. Even though granite is very durable and some can naturally repel water, granite should be sealed with impregnating sealers. This will help repel liquids and oils and maintain the stone's health. For daily care, clean with a few drops of neutral cleaner, stone soap or mild dishwashing liquid and warm water.

Stone:

(Travertine/Limestone) Travertine and Limestone are calcium-based stone and are very sensitive to acids. Thorough vacuuming and mopping using a mild, neutral cleaner will clean the stone without harming the stone, grout or sealer.

Every few months, diluted bleach can be used to keep these more textured stones (even sanded grout) cleaner, and lighter and brighter in appearance.

Onyx:

Great care is needed to maintain the natural beauty of this stone. It will etch if you're not careful and is a softer and more fragile natural stone. Using a neutral Ph cleaner or mild dishwashing liquid will clean the stone without harm. Never use any product which is acidic; this includes substances like ammonia or many common liquid cleaners such as Windex. A good rule of thumb is never to use anything on your stone that you wouldn't use on your hands.

Tile:

Ceramic and porcelain tiles are some of the easiest products, both when used as floor tile and wall tile, to take care of. For basic cleaning just sweep or use a vacuum. To wash unglazed tile floor or wall use soap-less detergent (not an all-purpose cleaner) and a cloth or sponge, and for glazed tile use non-oil-based detergent and cloth or sponge. If you use cleaner containing ammonia it might discolor the grout. Steer clear of abrasive pads with metal for cleaning. If you need to clean ceramic tiles that have been neglected for a long time or are particularly soiled, use a paste of scouring powder. Let it stand for several minutes, scrub with a brush, then wipe away and dry. With soap scum, mildew stains, and hard-water deposits, remove from ceramic tile using cleaning products that are commonly available at your local home improvement store. If you have Epoxy grout you do not need to do anything but if you do not it is recommended that you apply a silicone sealer about twice a year.

Carpet:

Most dirt, and even dust, takes the form of hard particles. When left in the carpet these gritty, sharp particles abrade the pile of the carpet. Regular vacuuming not only prolongs the life of the carpet, but will enhance its appearance as well. Most soiling in carpet is of the dry, particle type which can be removed with a vacuum cleaner. Vacuum high traffic lanes daily, medium to high traffic areas twice weekly, and the entire house at least once a week. Use a vacuum with a rotating brush or beater bar. Change the bags often and check the beater bars for burs and gouges so as not to damage the surface of the carpet. Some thick loop pile carpets will fuzz if a rotating brush vacuum is used. In this case we recommend a suction vacuum only. It's recommended to have a professional hot water extraction every 12 to 18 months. Periodic cleaning, using the hot water extraction method performed by a professional cleaner, will refresh the carpets appearance.

Wood Flooring:

Small stones, mud and gritty dirt tracked in from outside can scratch the finish of your wood floor's finish. To help combat this use long bristle welcome mats placed at all outside entrances for people to wipe their feet on before entering onto the floors. You can remove dirt from the flooring using a dry, static cling dusting cloth (such as Swiffer or Grab It), vacuum cleaner, or broom. It's recommended that if you wipe your flooring with a damp rag; use a premium floor cleaner concentrate, diluting it according to the instructions on the bottle, then dry the surface with a soft terry cloth towel. Never mop your flooring, as this may permanently damage the finish and could void your warranty. Always follow the manufacture's recommended procedures and recommendations.