"It is not often in today's business world that you find a company that is truly dedicated and committed to living their Vision & Mission Statement. I found your company to have "its walk talk".
Walking in off the street, looking quite a mess i asked Jaci Scott for help with cutting a piece of tile. She was very gracious and called another service representative who was also very compassionate, caring and helpful. the service was exceptional and way beyond expectation.
There appeared to be some special business culture and i felt like this company puts the needs of their customers first and foremost.
the second time I did business with your company I experienced the same treatment. now I felt it was time to find out a little bit more, I read the article in the Palm Springs Life, visited your website and realized that your reputation reflects the leadership of the company. There is a sating that, "The pace of the leader determines the rate of the pack". way to go!!!
My wife has worked for a law firm in Palm Desert for 3.5 years - not respected, appreciated nor treated with dignity. How sad!! She ins an exceptional employee and extremely loyal, dedicated, and competent beyond expectation.
May you continue to be blessed with abundant success, your concern for customer, community and staff is a culture that deserves rewards."
"KDI was exceptional in helping us develop the "warm and welcoming" look we wanted for our new stationery/greeting card store. It started with our early exploration in the design studio, continued throughout the entire process and culminated in the installation of our tile, carpet and granite countertops by highly skilled and professional craftsmen. KDI has a wonderful organization of people, talents, products and customer service orientation!"
- Jeanne and Jerry Boettcher
"To say we're happy with our new granite countertops would be an understatement. The KDI Elements experience could not have been better! We interacted with many members of your staff and each one was professional, friendly, courteous, and well-informed. Annie and Paul, thank you so much. Clearly, KDI Elements understands how exciting and yet disruptive home improvement projects can be for the homeowner. Our new countertops are amazing and we look forward to referring people to your company."
- M. Stith
"I found your staff to be very professional, personal, & extremely knowledgeable about your products & services. Your workers were very considerate, being careful to keep debris & dust to a minimum. They made sure everything was in order upon completion of their work. Thank you!"
- R. DeLeon
"I have to say your people were outstanding and the final proof of that is great result achieved from the combined efforts of a very competent staff."
- J. Fosmire
"We will most definitely use KDI for our stone & tile needs. We have also recommended your company to a friend (who was also very pleased) and added you to our contractor list we use in the field when bidding patio covers. Keep up the excellent work!"
- J. Stevens
"Your competence, professional polite manner and concern over all of the aspects of the work to take place in my home, was exceptional. It was wonderful to see a group work together as team with great pride in what they were doing. Obviously, I cannot write enough about your firm and will in the future recommend KDI."
- C. Long
"I am writing his letter to express how enjoyable it has been working with your KDI staff. Robert, for carpet, Rafael for granite and Lori Freeman for scheduling have been extremely responsive and excellent to work with. Ernesto, for tile, has been one of our favorites, keeping his agreements, providing sufficient man (and woman) power, and solving problems as they arise, all with an excellent attitude."
- C. Allen
Santa Rosa Trails
"We would like to take a moment to comment on the excellent service and wonderful attitude of both Lori Freeman and especially Simon Cortez who has been extremely helpful, dependable and cooperative with us. Thanks again for everybody's help."
- B. Moore
"Our experience with KDI has been wonderful from start to finish and with any problems arising after move in, all KDI people have been great. We would not hesitate to recommend KDI and would definitely work with KDI again in the future."
- C. Askin
"With your "can do" attitude and high level of professionalism, the house received rave reviews at open house. Your company represents the best in the business and we are proud to be associated with you. We look forward to a long relationship."
- G. Stein
"It has certainly been a pleasure working with your company you exceeded all of our expectations. You have gained the respect and trust of both myself and our field associates, who are the most important link we have to you in building beautiful homes for our customers. Thank you from the bottom of my heart for not only doing what you said you would, but for doing more than we ever expected."
- J. Campbell
"We want to thank you for your continued support in partnering with us to help make us the premier homebuilder of the desert. We would also like to congratulate KDI on being nominated for the first quarter as our Trade Partner of the Quarter for the La Morada community and Juan Aguirirre and Marco Miramontes on being nominated for our Foremen of the Quarter. We appreciate your dedication and we look forward to a continued successful working relationship."
- E. Bishop
Director of Purchasing